1.COLLECTION OF PERSONAL INFORMATION
Personal information is information or opinion from which an individual’s identity may be ascertained. The nature of personal information collected by Kartelo Law generally comprises an individual’s name and contact details (including address, phone, fax and e-mail). Such personal information is collected for the purposes of arranging, conducting and promoting Kartelo Law’ business activities.
Kartelo Law does not collect personal information unless it is necessary for Kartelo Law to perform one or more of its functions and business activities. On occasion, some of this personal information may be sensitive and Kartelo Law will only collect it with your consent or when required to by law.
Kartelo Law will destroy personal information when it is no longer required for such functions and business activities.
Kartelo Law will generally collect personal information from you directly. For example, Kartelo Law may collect personal information via telephone or letter, or when you attend a function or event, provide a resume or enter an agreement.
2.USE & DISCLOSURE OF PERSONAL INFORMATION
Personal information provided to Kartelo Law may be shared with related companies within Kartelo Law, where it will be kept strictly confidential and will only be disclosed on a need to know basis.
Kartelo Law will use and disclose your personal information for the purpose for which the personal information was initially collected.
Kartelo Law may also use that personal information for a purpose related to the initial purpose of collection if that other purpose would be within your reasonable expectations. Related purposes might include internal auditing and administration, adding your name to a contact list, guest list or invitation list or helping us to identify production and broadcast business activities or investment opportunities which may be of benefit or interest to you.
Kartelo Law will not use or disclose your personal information for any other purposes without first obtaining your express or implied consent. Kartelo Law may however be required to disclose your personal information without your consent if the disclosure is:
- required or authorised by law;
- required in order to investigate an unlawful activity;
- required by an enforcement body for investigative activities; or
- necessary to prevent a serious and imminent threat to a person’s life, health or safety, or to public health or safety.
Generally, Kartelo Law will retain your personal information within Australia and not use or disclose it overseas. However, on some occasions the information may need to be transferred overseas in order to perform one of Kartelo Law’ functions or activities. In these circumstances, Kartelo Law will either obtain your express or implied consent or will use its best endeavours to ensure that your personal information will receive protection similar to that which it would have if the information were in Australia.
As like most business organisations, Kartelo Law relies on third party suppliers who are contracted to conduct specialised activities such as insurance broking, supply of equipment, business services, security services and travel and hospitality services. While personal information may be provided to these suppliers in order to enable them to perform the agreed tasks, Kartelo Law will make every effort to ensure that the supplier handles the personal information in accordance with the National Privacy Principles and confidentiality principles. Kartelo Law will require all such suppliers to provide privacy undertakings and enter confidentiality agreements.
From time to time Kartelo Law may use your personal information to identify business activities or investment opportunities which may be of interest to you.
If you do not wish to receive direct marketing information, please let Kartelo Law know. Kartelo Law will take immediate steps to ensure that you do not receive any direct marketing information in future.
4.PERSONAL INFORMATION QUALITY
Kartelo Law’ objective is to ensure that all personal information collected by us is accurate, complete and up-to-date. To assist Kartelo Law in achieving its objective, please contact us if any of your details change. Further, if you believe that the information Kartelo Law holds is not accurate, complete or up-to-date, please contact us in order to have the information corrected.
5.PERSONAL INFORMATION SECURITY
Kartelo Law is committed to keeping your personal information secure, and we will take all reasonable precautions to protect your personal information from unauthorised access, loss, misuse or alteration.
Your personal information may be stored in hard copy documents, or electronically on Kartelo Law’ software or systems.
Kartelo Law maintains physical security over its paper and electronic data stores, such as locks and security systems. Kartelo Law also maintains computer and network security using passwords to control and restrict access to authorised staff for approved purposes. Where information is particularly sensitive, the information is overwritten and then manually deleted.
6.ACCESS TO PERSONAL INFORMATION
You may request access to the personal information Kartelo Law holds about you.
The procedure for gaining access is as follows:
- All requests for access to your personal information must be made in writing and addressed to the Privacy Officer
- You must provide as much detail as possible regarding the business entity, department or person to whom you believe your personal information has been provided, and when. This will allow Kartelo Law to process your request faster
- Kartelo Law will acknowledge your request within 14 days, and access will usually be granted within 14 days, or if it is more complicated, 30 days. Kartelo Law will inform you if this timeframe is not achievable
- You will be asked to verify your identity
- A fee may apply to such access in the event that a request for access is onerous or time consuming. Such a fee will cover staff costs involved in locating and collating information, and reproduction costs
- Depending on the circumstances, you may be forwarded the information by mail or email, or you may be required to personally inspect your records at the appropriate place
- You will be given the opportunity to correct any personal information which is no longer accurate
In some circumstances, Kartelo Law may not be in a position to provide access. Such circumstances include where:
- access would create a serious threat to safety
- providing access will have an unreasonable impact upon the privacy of other individuals
- denying access is required or authorised by law
- the request is frivolous
- legal proceedings are underway
- negotiations may be prejudiced by such access
- access would reveal a commercially sensitive decision making process
- If Kartelo Law denies access to your personal information, it will provide you with reasons in writing.
7.CHANGES TO THIS POLICY
Kartelo Law may change this Policy from time to time for any reason and will update the Policy accordingly.
If you believe that your privacy has been infringed you are entitled to complain. All complaints should initially be in writing and directed to the Privacy Officer. Kartelo Law will respond to your complaint as soon as possible, within 14 working days, to let you know who is responsible for managing your query. Kartelo Law will try to resolve the complaint within 30 working days. When this is not possible Kartelo Law will contact you to provide an estimate of how long it will take to handle the complaint.
Get a Free Case Assessment
Our team of legal professionals will review each new case with the attention it needs and tell you how much you can claim.
Subscribe to our Newsletter
Sign Up to our Newsletter to know more about our services
Follow Us On